Support
Something not working, or a question the answers below don't cover? Email us — a real person reads every message, usually within two business days.
Common questions
How do I restore a purchase I already made?
Make sure you are signed in to the same Apple Account you used to buy it, then open the app, go to Settings and tap Restore Purchases. Access should return immediately. If it doesn't, close the app completely and reopen it, then try again.
How do I cancel my subscription?
Subscriptions are managed by Apple, not inside the app. On your iPhone or iPad open Settings → tap your name at the top → Subscriptions → select 1P Game → Cancel Subscription. You can also do this at apps.apple.com/account/subscriptions.
Cancelling stops future renewals. You keep access until the end of the period you already paid for. Deleting the app does not cancel a subscription.
Can I get a refund?
All payments are handled by Apple, so refunds are decided by Apple rather than by us. Request one at reportaproblem.apple.com. If a purchase failed but you were charged, email us and we will help you sort it out.
What do I get with the subscription or the lifetime unlock?
1P Game is free to download. A monthly subscription, a yearly subscription or a one-time lifetime purchase opens the full game collection. The lifetime option is a single payment with no renewal.
Does 1P Game work offline?
Yes. Every game is bundled inside the app. You only need a connection to make or restore a purchase.
Is my progress synced between devices?
Progress is stored on the device you play on and is not synced to a server of ours. If you restore a device from an iCloud or computer backup, the app's local data is restored with it.
Does the app collect any of my data?
No. There is no account, no analytics and no advertising SDK. See the privacy policy for the full explanation.
How do I delete my data?
Delete the app from your device. That removes all game data the app stored locally. We hold no data about you, so there is nothing else to request or erase.
How do I report a bug?
Email support@funfinch.com with the game you were playing, what you expected to happen, what happened instead, and your device model and iOS version. A screenshot or screen recording helps a lot.
Still stuck?
Write to support@funfinch.com. Please include the Apple Account email you purchased with if your question is about billing, so we can look into it faster. We never ask for your password or payment details.